Professor David Reiss was quoted in a Baltimore Sun article about Maryland’s No. 2 ranking in grievances to the Consumer Financial Protection Bureau. Second only to New Hampshire in mortgage complaints per capita, the state is also ranked third for complaints about credit cards and fifth for gripes about banks and service. Washington, D.C., also places high on the list, which Professor Reiss said is not coincidental. "The federal government has a face when you live in Maryland and D.C.," he told the Sun. That Maryland has the highest median income in the country also plays a role, he said: "Wealthier people are more likely to expect more from financial institutions.”
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