Using the Dterm Phone  |   Fowarding  |  Speed Dial  |  Soft Keys  |  Tones  |  Terms

Keys and Lamps

HOLD	Press key to place an internal or external call on hold.
TRANSFER	Allows the station user to transfer established calls to another station, without attendant assistance.
SPEAKER	Controls the built in speaker, which can be used for Hands Free dialing/monitoring. Key lights up when active.
REDIAL	Press the key to activate redial feature. Press the redial button and scroll back through numbers that have been dialed, till the desired number is displayed. Up to five numbers are stored. Press the * key to activate dialing.
CONFERENCE	Press key to establish a three-way conversation. Key lights up when active.
RECALL	Press key to terminate established call and to get a new internal dial tone.
FEATURE	Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.

Using the Dterm Series E

TO ORIGINATE AN OUTSIDE CALL	Lift handset or press Speaker key to receive a dial tone. Dial  8 and wait for outside dial tone, 1 + area code + number. Use handset or speakerphone feature to converse.
TO ORIGINATE AN INTERNAL CALL	Lift handset or press Speaker key. Receive dial tone. Dial desired 3-digit station number. Display indicates digits dialed. Use handset or speakerphone feature to converse.
TO ANSWER	Press the Line Appearance key (ringing and flashing light alert user to incoming call). Lift handset or press Speaker. Speak with incoming party.
TO PLACE A CALL ON HOLD	Press Hold. Held line flashes. NOTE: If held line appears on other Dterm stations, the associated light flashes red slowly.
TO RETRIEVE FROM HOLD	Lift handset or press Speaker. Press held line. Use handset to converse. NOTE: Any station with this line appearance can retrieve the call. NOTE: Hold shows a flashing green light on your phone. The same line on other phones shows as a flashing red light. Recall shows as a flashing green light on your phone and flashing red light on other phones with the same line.
TO PLACE A CALL ON EXCLUSIVE HOLD	Press Hold twice. Line appearance indicates interrupted wink. NOTE: If held line appears on other Dterm stations, light remains steadily lit red.
TO RETRIEVE A CALL FROM EXCLUSIVE HOLD	Lift handset or press Speaker. Press held line. Use handset to converse. NOTE: Only Dterm that sets Exclusive Hold option can retrieve the call. IF UNANSWERED After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to the station in which the call was placed on Exclusive Hold. Recall shows as a flashing green light on your phone, and solid red on other phones with the same line. NOTE: Exclusive Hold excludes any other phone from picking up your held on call Exclusive Hold shows as a flashing light on your phone. The same line on other phones appears as a solid red light.
TO TRANSFER A CALL	After conversing, ask the party to hold. Press Transfer. Receive interrupted dial tone. Dial destination station’s extension, hang up or wait for an answer. If transferring party hangs up, that station’s number appears in the center of recipient’s display. Transferring station
CONFERENCE	3-WAY CALLING: With call in progress, ask party to hold. Press Transfer, receive interrupted dial tone. Dial desired number. After call is answered, press CONF. CONF light come on. Three-way conference is established. If one party hangs up, other two remain connected. CONF LED goes out.
TO ESTABLISH A CONSULTATION CALL	While engaged in a call and wishing to consult a third party, press Transfer. Caller is automatically placed on hold. Dial desired party to consult.  Press Transfer to return to original caller. Third party is automatically placed on hold. By repeating these steps, it is possible to alternate between calls. NOTE: The display indicates connected station or trunk at any given time.

Forwarding

TO FORWARD ALL CALLS	TO SET: at dial tone depress *8; dial desired station; display will indicate FWD SET. TO CANCEL: at dial tone depress #8: display will indicate FWD CNCL.
TO FORWARD CALLS IF NO ANSWER	TO SET: at dial tone depress *7; dial desired station number; display will indicate FWD SET. TO CANCEL: at dial tone depress #7; display will indicate FWD CNCL. NOTE: This will forward after three rings. You should normally set your phone to forward after three rings to voicemail. Press *70660 to do this.
TO FORWARD CALLS IF BUSY	TO SET: at dial tone depress *6; dial desired station; display will indicate FWD SET. TO CANCEL: at dial tone depress #6; display will indicate FWD CNCL.

Speed Dial Feature Keys

TO PROGRAM A SPEED DIAL BUTTON	Press Feature button. Press desired Speed Dial Key. Enter desired telephone number or feature code on the keypad. Display indicates digits dialed. Press Feature again to save the number. SPEED SET will show on the LCD Display.
	NOTE: To program a pause, press the Recall key after a digit.
TO PLACE A CALL USING SPEED DIAL	Press desired Speed Dial Key or press Speaker and Speed Call.  The call will automatically be dialed without lifting the handset or pressing speaker.
TO VERIFY	Press Feature button. Press desired Speed Dial key. Display indicates digits programmed.

Soft Keys - Located just under the display

OHROFF (Off Hook Ringing Off)	Go off-hook or press Speaker Key, then press the Soft Key below "OHROFF" to disable ringing on secondary and trunk line appearance on this telephone while in use.
RMUTE	This feature which is located on the top row, 2nd triangular button, MUTES the ringer so that the phone will not ring for any calls.  This will give you a feature similar to the do not disturb function.
MIC	Press the MIC, which is located on the top row to activate or deactivate the microphone. The MIC LED light will illuminate when MIC is on.
HEADSET	Press the Soft Key below "HSET" to activate Headset operation. The primary extension LED will illuminate when headset is on.
MUTE	Press the Soft key below "MUTE" to mute the microphone in the handset.
HELP	Press the HELP key, which is located on the top row, 5th triangular button, for helpful information regarding keys located on the top of your 16 button telephone.
EXIT	Press the Exit Key to exit the Help program.

Lamps

CALL INDICATOR LAMP	Lamp at top corner of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.
LCD	Liquid Crystal Diode (LCD) display provides Dterm activity information plus date, time and Soft Key operation.
LED	Some function keys have a built-in Light Emitting Diode (LED) that lights or flashes according to the activity of that function key.
MIC (Microphone) Lamp	Lamp displays the status of the built in microphone used for hands free operation.

Feature Key Activities

Feature + 1	Turns microphone on or off.
Feature + 2	Adjusts handset receiver volume.
Feature + 3	Selects ringer tone.
Feature + 4	Adjust transmission/receiving volume.
Feature + 5	Activates hands-free operation.
Feature + 6	Deactivates hands-free operation.
Feature + 7	Turns call indicator lamp on or off for incoming call notification. (If turned off, this lamp will still light to indicate message waiting.)

Terminal Setup with the Feature Key

MICROPHONE ON/OFF	The MIC lamp shows the status of the built-in microphone. To change microphone status: Press Soft Key associated with the MIC Display or press Feature and 1.
TO ADJUST INITIAL RECEIVING VOLUME	Handset receiver volume can be changed. To change the handset receiver volume: Press Feature and 2. The LCD displays the current volume. RCV VOL. SMALL Press Feature and 2 to alternate between Small (low) and Large (high) volume. RCV VOL. LARGE
TO SELECT RINGER TONE	The Dterm Series E has 4 kinds of ringer tones that you can select from. Press Feature and 3. The LCD displays the selected tone number.
TO ADJUST TRANSMISSION/RECEIVING VOLUME	Handset volume can be changed permanently. Press Feature and 4. The LCD displays the current volume. T/R VOL. SMALL Press Feature and 4 again to alternate between Small (low) and Large (high) volume. T/R VOL LARGE
TO ACTIVATE HANDS-FREE	To set hands-free on: Press Feature and 5. The LCD displays HANDS-FREE ON To set hands-free off: Press Feature and 6. The LCD displays HANDS-FREE OFF
CALL INDICATOR LAMP ON/OFF	The user can choose to turn the call indicator lamp either on or off during ringing. Press Feature and 7. The LCD displays INDICATOR ON or INDICATOR OFF NOTE: The call indicator lamp lights when used as a Message Waiting Lamp, even when it is turned off by the above operation.

Terms

PRIME LINE	The PRIME LINE or MY LINE refers to your telephone number which is the upper-left-hand button on your telephone just above the dialing keypad.
OFF HOOK	OFF HOOK means you lift the handset and receive dial tone. A green light will indicate the line is in use.
FLASH	FLASH is a programmed button on your phone. You can program features such as Call Back, Message, or Voice.
ACCESS CODE	An ACCESS CODE is a two button code that lets you use certain features on the Telephone.
HUNT GROUP	A HUNT GROUP allows a call to be directed to an idle station in a prearranged group when the called station is busy.
PICK-UP GROUP	A PICK-UP GROUP feature allows you to answer calls directed to other telephones in a programmed group by simply dialing an access code or by pressing a PICK-UP button.

Tones

Each telephone has five different tones. You will be able to hear those tones through the handset or speaker if you press the SPEAKER button.

DIAL TONE	DIAL TONE is the steady tone you hear before you make a call.
BUSY SIGNAL	BUSY SIGNAL is a pulsing tone that indicates you dialed a number that is being used.
REORDER TONE	REORDER TONE is a fast busy signal. This means that an unassigned number was dialed, a service feature was denied or your handset was off the hook.
SPECIAL DIAL TONE	SPECIAL DIAL TONE is a higher pitched signal. This means you may proceed to use a feature
SERVICE SET TONE	SERVICE SET TONE is a high steady tone that tells you a feature was set or canceled.